Inviting applications for the role of Order Management – Senior Process Associate – English – On site Budapest

Basic Information

Ref # HMS037410

Location Budapest Building A HU - Office

Date Published: Monday, August 14, 2023

Band 5B

Description

With a startup spirit and 115,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people. Now, we’re calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing., People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower. Welcome to the relentless pursuit of better.

Welcome to the relentless pursuit of better.

Inviting applications for the role of Order Management – Senior Process Associate – English – On site Budapest 

  Responsibilities

•    Order Entry - Booking regular & Advance Orders on Oracle (i.e., Create, send, change, monitor & reject)
•    Demo Management - (Track & Trace demo equipment’s, coordination with team)
•    Order Management   (Date management for equipment’s, update credit status, payment terms, coordinate with project manager , work on configuration changes, downloading,  publishing & changing invoices and documents , work on Adhoc requests, Creating purchase orders)
•    Inventory Management (Receive & allocate inventory in Oracle , create inventory receipts, reserve inventory , booking in and out material, transfer inventory, scrap & write of obsolete inventory)

Minimum qualifications 

•    Relevant work experience preferably in order management areas & exposure to ERP.
•    Bachelor's Degree (or High School Diploma/GED or Associate Degree) or qualification or any directly related experience to relevant OM activities or customer service, ideally in a multinational environment
•    Required language level for daily tasks: English
•    Excellent Communication Skills (verbal and written)
•    Microsoft Office proficiency, especially Excel

Preferred qualifications

•    Execute work as per SOP within given SLA to ensure business KPI’s are met.
•    Should be able to attend calls with customer to provide update , execute actions and provide resolution.
•    Preferable to have practical knowledge of Oracle /SAP
•    Knowledge of either of language – French , German, Italian or Spanish
•    Listening, Attention to Detail,  documentation, Multi-tasking
•    Ability to work under pressure in a dynamic environment
•    Ability to be pro-active and to think “outside the box”
•    Excellent proven interpersonal and teamwork skills
•    Capable of resourceful problem solving

What can we offer? 

•    Attractive salary;
•    Stable job offers - employment contract
•    Work in a multicultural and diverse environment with employees from over 30 countries
•    Genpact professional trainings and great career development opportunities
•    Friendly work environment (Best Office Award 2015)
•    Free access to our award-winning learning platform 
•    Benefits such as gym, cafeteria, hairdresser and a medical center, all conveniently located on the office campus